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Topic Summary
Posted by: Greg Pelletier
Posted on: Mar 20th, 2005, 7:48pm
I have written an e-book and have protected it with Cbprotect Virtual vault. I have uploaded my book to my website and offer it for download. My problem is Spyware has attatched itself to my book and tries to install when my customers open it. (BDhelper adaware, and UrlBlaze.) I didnt supply it, and my webhost would not put themselves at risk by pushing this spyware. That leaves me with ebooks writer, or cbprotect that is forcing this spyware. I would appreciate any info that would help me sort this out...thanks
Posted by: Support Staff
Posted on: Apr 4th, 2005, 3:45pm
EBooksWriter is not forcing any spyware. What program does "detect" the spyware?
In the last month we had a problem with Microsoft Antispyware that was INCORRECTLY detecting a spyware application inside EbooksWriter.
After tons of emails and strong actions, Microsoft recognized they were INCORRECTLY detecting a spyware (it was a so called "false positive", and they corrected their program).
Maybe you are experiencing another false positive. As you are protecting with CBprotect, the ebookswriter ebook is encoded, so I think the false positive is affecting CBProtect Virtual Vault. We are forwarding your feedback to them - please contact them also.
Posted by: Support Staff
Posted on: Apr 5th, 2005, 3:55am
We had a confirm from CBProtect / VirtualVault. No spyware is present. We are strongly against spyware and they are too.