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create Website1SITE: create a business or personal Website with ease...
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manuals, documentation on CDCDFrontEnd: distribute documentation, CD brochures & CD business cards; protect CD (Fra, Ita)
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Créer une page Internet personnelle ou d'entreprise avec facilité; distribuer de la documentation, des brochures avec CD DVD à démarrage automatique / auto exécutable, protéger CD / DVD; logiciel pour catalogue de produits (database, CSV); modifier, emballer et protéger ebooks; créer un manuel, un hypertexte, gérer la documentation électronique; construire votre site Web, créer des pages...
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   Post reply ( Re: FTP problems, error 500 530 )
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Topic Summary
Posted by: john black Posted on: Sep 25th, 2005, 5:34am
what i am seeing is "no prior release found on server" then "connection to FTP04.... closed" it will not connect, do you have any ideas what is happening? i remember seeing this when i first started using this program, was about a year ago, hope someone can help thanks, john
Posted by: Support Staff Posted on: Oct 3rd, 2005, 2:56pm
"no prior release found on server" is just a warning.
It means that nothing is found in the selected folder of the server.
Maybe you need to change folder.
If there are connection problems, it is likely there is a misconfigured antivirus or firewall.
For the common FTP problems please see
Posted by: Support Staff Posted on: Oct 5th, 2005, 3:44pm
error 500
error 530
access denied
error 331
publishing seems ok but you don't see the page
everything is explained at:
We want to underline that 100% of the problems are at your end or at the server end.
But, anyway, if something is not OK you may contact us at
or 1SITE customers at:
and we will try to help you even if it is not our fault!
Posted by: nerdygrrrl Posted on: Apr 16th, 2008, 12:16pm
i am brand new to web design, and i used ewe to create a site.  
i successfully published a test page when i first got the software a few weeks ago, but now i CANNOT get it to publish what i've created.  i've tried at different times of day, in case it's an issue with the server.  i've tried publishing just portions at a time.  
it seems to publish some of the site, and then will get to a point where it's about 80-90% done, and then just sticks there for up to an hour or two.  if i let it keep running without stopping it manually, it will usually tell me that the link to the server was lost.  
this has happened about 10 times, and i can't get anything published at all.  can someone help?
Posted by: Support Staff Posted on: Apr 16th, 2008, 4:39pm
this can happen if your server is shared with other people (if you are under $100/month you usually are); or if there are problem with the connection.
In this case, you should press the small Stop button (the one that moves) wait a few seconds that it stops, then press the big Publish button again. It will re-start where it stalled (it continues and publishes what was not published, rather than starting from zero).
If this is a problem for you, you should change server and/or change the internet connection provider (there are more chances it is the server rather than your ISP).
Posted by: Justin Posted on: Nov 23rd, 2010, 4:08pm
I have recently bought EWE.  I am at the stage where I am trying to publish my website.  However I get the error message 'Error 553 Cannot create file'.  This error message does not seem to be covered anywhere else.  Please can anyone help.
Posted by: Support Staff Posted on: Nov 23rd, 2010, 4:57pm
I can just guess, but probably the "initial remote directory" is wrong so you are publishing in a wrong folder (maybe the root of the server where you are not permitted to create file).
You find suggestions about this at

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