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Topic Summary
Posted by: Greg Fryer Posted on: Oct 3rd, 2009, 5:40pm
I am using EWE version 2008.24.243.314 on Vista which I bought some time ago but had not used until today. I am able to modify existing pages and get them to update on my web site but I cannot upload any NEW pages. The links work while testing on my computer but when I upload and then go to the web site and click on the link I just created I get Error 404.
All help appreciated.
Posted by: ollo Posted on: Oct 3rd, 2009, 7:44pm
it is likely you published into a wrong folder on the web site.
only one folder is shown on the web and it should be set as initial remote directory
Posted by: Greg Fryer Posted on: Oct 4th, 2009, 9:53am
If I had published to the wrong folder then none of the updated EXISTING pages would have updated. So I do not believe that is the problem. Is there a limit to the number of pages supported?  
Any other ideas?
Posted by: Support Staff Posted on: Oct 4th, 2009, 11:38am
press the All button on the bottom left, before Publish.
This will temporaneously disable the internal optimizer and will force the publishing of all pages, so fixing a possible previous interrupted/incomplete publishing that (probably) caused the missing pages.
Posted by: Greg Fryer Posted on: Oct 6th, 2009, 7:46pm
The ALL function did not work. I have noticed that I am not able to minimize EWE, I must close it get it off the screen or put another page on top of it. Is this anyway related to my original problem?
Still looking for a solution to publishing new pages.
Posted by: Support Staff Posted on: Oct 6th, 2009, 8:22pm
If you press All, then Publish, all pages are published on the web site (if there are not problems on the server).
Hummm a thing that you should check is if (maybe) you used non alphabetical chars (symbols or spaces) in the "prefix" setting. This way the pages could be present on the server/site, but with a name that the browser can not read.
It would help to know the path of the pages you can not see, e.g.
please write it.
I would suggest to delete all the web site (select all the files on the right side of the publishing dialog, then press DEL) then try to republish. This way you would be sure you are publishing in the right folder. You may also create a test folder on your web site and publish there.
Also make sure to check that the publishing is completed with success and is not interrupted (due maybe to server problems; or maybe the server disk space is full so only some pages are published - old pages that are overwritten, and there is no space on the server for new pages - this could fit with the behavior you experienced).
I do not know why you can not minimize EasyWebEditor. Have you a virus? Of course when a publishing is in progress or a secondary dialog is opened EWE can not be minimized, this is normal.
Posted by: Greg Fryer Posted on: Oct 9th, 2009, 11:19am
Before I take the DRASTIC measure to delete all pages, I have a question . . . .  Why can I update existing pages but not publish new ones, they are going to the same folder?
Posted by: Support Staff Posted on: Oct 9th, 2009, 12:58pm
We can only do hypothesis.
One hypothesis is that the space on the server hard disk is finished so you can republish existing ones, but not add new things.
Second hypothesis, you assigned a prefix that cause the pages to have names that are not correct.
We already wrote these hypothesis. You don't write the URLs so there's nothing that we can do mre.
Otherwise there are no reasons. As the program gives you no error, the program is sending all the pages (existing or new) on the server (when you press the "All" button, then "Publish" you force it to do so, and you can be sure it is doing so, and if it gives you no errors, and says "Publishing OK" it has done so).
If the server does receive but does not show the "new", the only hypothesis we can do is what said. By deleting everything, maybe you will gain space on the server and you will be able to publish everything. We can't really be more helpful without more info.  
There are not publishing problems pertaining to the program, this is the only thing I can say for sure, as in over 10 years all the problems reported has been connection / antivirus-firewall or server problems.
If you are hosted with us please tell us and we will check if the server where you are has problems/issues.
Posted by: JessHessing1989 Posted on: Feb 15th, 2011, 9:24pm
on Oct 3rd, 2009, 7:44pm, ollo wrote:
it is likely you published into a wrong folder on the web site.
only one folder is shown on the web and it should be set as initial remote directory

thanks for the info

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