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   Post reply ( Re: Frame undefined )
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Topic Summary
Posted by: jmill15 Posted on: Sep 11th, 2008, 11:51am
When i publish my cd book to my website, my print button has an error everytime i try to print.  I have it set to print the contents of a certain frame everytime and it gives me a frame undefined error.  How can i fix this?
Posted by: Support Staff Posted on: Sep 11th, 2008, 12:19pm
did you wrote the name of the frame when you setup the link?
Posted by: jmill15 Posted on: Sep 11th, 2008, 2:06pm
yes i did
Posted by: Support Staff Posted on: Sep 11th, 2008, 2:50pm
the page is at www.abc.......... ?
Posted by: jmill15 Posted on: Sep 11th, 2008, 4:05pm
www.ibsainc.net/showbook/index.htm and then click on "Click Start" to get into the book.
Posted by: Support Staff Posted on: Sep 11th, 2008, 4:20pm
just tested, to me (Firefox and also IE6 ) the print button works.
 
you may try changing the name of the frame (with the advanced frameset manager) with something more meaningful, all alphabetical (a..z), and all lowercase ??
Posted by: jmill15 Posted on: Sep 12th, 2008, 7:31am
I'm using IE7 and it doesn't work.  Must be the browser version.
Posted by: Support Staff Posted on: Sep 12th, 2008, 8:03am
to verify/test that is not something else (e.g. the printer) you could download Firefox, it's free and it is more secure than IE7 (also more handy imho), www.mozilla.com
Posted by: jmill15 Posted on: Sep 12th, 2008, 8:24am
I have firefox and I can say i don't think it is any better than IE7 but i use it to test.  It does work in Firefox but most users use IE7 so is there anyway to fix that problem?


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