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Our Products >> HyperPublish >> Frame undefined
(Message started by: jmill15 on Sep 11th, 2008, 11:51am)

Title: Frame undefined
Post by jmill15 on Sep 11th, 2008, 11:51am
When i publish my cd book to my website, my print button has an error everytime i try to print.  I have it set to print the contents of a certain frame everytime and it gives me a frame undefined error.  How can i fix this?

Title: printing button Re: Frame undefined
Post by Support Staff on Sep 11th, 2008, 12:19pm
did you wrote the name of the frame when you setup the link?

Title: Re: Frame undefined
Post by jmill15 on Sep 11th, 2008, 2:06pm
yes i did

Title: Re: Frame undefined
Post by Support Staff on Sep 11th, 2008, 2:50pm
the page is at www.abc.......... ?

Title: Re: Frame undefined
Post by jmill15 on Sep 11th, 2008, 4:05pm
www.ibsainc.net/showbook/index.htm and then click on "Click Start" to get into the book.

Title: Re: Frame undefined
Post by Support Staff on Sep 11th, 2008, 4:20pm
just tested, to me (Firefox and also IE6 ) the print button works.

you may try changing the name of the frame (with the advanced frameset manager) with something more meaningful, all alphabetical (a..z), and all lowercase ??

Title: Re: Frame undefined
Post by jmill15 on Sep 12th, 2008, 7:31am
I'm using IE7 and it doesn't work.  Must be the browser version.

Title: Re: Frame undefined
Post by Support Staff on Sep 12th, 2008, 8:03am
to verify/test that is not something else (e.g. the printer) you could download Firefox, it's free and it is more secure than IE7 (also more handy imho), www.mozilla.com

Title: Re: Frame undefined
Post by jmill15 on Sep 12th, 2008, 8:24am
I have firefox and I can say i don't think it is any better than IE7 but i use it to test.  It does work in Firefox but most users use IE7 so is there anyway to fix that problem?

Title: Re: Frame undefined
Post by hamyamys on Feb 26th, 2019, 8:13am



It is the modified thing because the work are not updated version

Title: Re: Frame undefined
Post by DeneseHoran on Apr 4th, 2019, 7:38am
I do not think it is any better than Internet pioneer 7 yet I use it to test. It does work in Firefox yet most customers use Internet explorer 7 so is there at any rate to fix that issue?



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