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        Our Products >> PaperKiller / RoboAuthor >>  Trouble importing files
        
(Message started by: Cronina on Sep 17^th, 2003, 10:21am)

Title: Trouble importing files
Post by Cronina on Sep 17^th, 2003, 10:21am

I am getting an error stating that there is a problem importing files. This is when I first start the PK program. It sais that MS work is not supported then I get another eror stating that there was trouble importing a file.

How can I tell PK to stop trying to import any files. In a sense how can I start over.

I am just learning the program

Title: Re: Trouble importing files
Post by Support Staff on Sep 18^th, 2003, 3:51am

PaperKiller start with the last used file.
I guess your last used file is in an external format (doc or rtf) so PK is trying to import it at start.
Maybe the file has problems and I guess this blocks the program. Simply rename that file with the MSWindows File Explorer and the problem will be solved :).